Iowa Library Service Areas
2-12-2001

Customer Satisfaction

Customer Service Guidelines
Generic Customer/Client Service Ideals for Public Libraries 
     (From the State Library of Queensland, but some applicability for US libraries)  

Examples of Customer Service Plans for libraries, government and nonprofit organizations:

Sample Questionnaires for Customer Service Evaluation

*********
[Iowa Library Service Areas]  [Links for Library Management]  [Current Topics
[Links Related to Priorities for Library Services]

 

Hit Counter since January 2, 2003

Iowa Library Service Districts